The Hidden Struggles of Realtors: Dealing with Cheater Customers and the Need for Classification

The real estate business is not just about showing properties and closing deals. Behind the scenes, realtors invest time, effort, and money into property visits, client discussions, and negotiations. Unfortunately, one of the biggest challenges they face is dealing with cheater customers—those who exploit site visits without any genuine buying intent.

Cheater Customer


How Realtors Suffer from Cheater Customers

Many realtors in cities like Raebareli and across India struggle with:

  1. Fake Buyers – Customers who take multiple property visits with no intention of purchasing.
  2. Price Seekers – People who visit properties just to gather pricing details and later negotiate directly with sellers.
  3. Unethical Competitors – Brokers or agents disguised as buyers to learn about new property listings.
  4. Freeloaders – Those who enjoy free site visits but never plan to invest.
  5. Last-Minute Cancellations – Clients who book visits but cancel at the last moment, leading to loss of time and travel costs.

To minimize these losses, Cryptic Property Raebareli and other realtors need a customer classification system based on visit patterns and buying behavior.


Classifying Customers: The Smart Approach

1. The Genuine Buyer

✔ Visits 1-3 properties before shortlisting.
✔ Asks relevant questions about ownership, legality, and loan eligibility.
✔ Shows financial readiness (pre-approved loan or budget clarity).
✔ Willing to pay visit charges if necessary.

✅ Best Approach: Offer premium service, priority visits, and consultation.


2. The Window Shopper

✔ Visits 5+ properties but never shortlists.
✔ Asks about multiple locations but lacks financial clarity.
✔ Keeps delaying the decision with vague excuses.

❌ Risk: Wastes time and resources.
✅ Best Approach: Limit property visits and introduce a small visit fee to filter out non-serious clients.


3. The Bargain Hunter

✔ Interested in buying but only at an unrealistically low price.
✔ Often compares properties without considering amenities and location value.
✔ Uses site visits to push for extreme negotiations.

❌ Risk: Unproductive discussions and potential loss of genuine buyers.
✅ Best Approach: Educate them on market trends and discourage unrealistic expectations.


4. The Cheater Customer

✔ Books site visits but disappears after multiple showings.
✔ May approach the seller directly to avoid commission.
✔ Uses the realtor’s effort but buys from another agent.

❌ Risk: Financial loss, wasted time, and manipulation.
✅ Best Approach:

  • Charge a non-refundable site visit fee upfront.
  • Sign a basic commitment agreement before showing exclusive properties.

5. The Timepass Client

✔ Visits high-end properties just for fun or curiosity.
✔ Asks about luxury amenities but has no financial backing.
✔ Pretends to be a serious buyer but dodges price discussions.

❌ Risk: Wastes valuable hours and resources.
✅ Best Approach:

  • Offer property details but limit physical visits.
  • Charge a premium consultation fee for luxury property visits.

Why Charging a Visit Fee is Necessary

Many ethical realtors are now implementing visit charges to protect their time and investment. A nominal fee (₹500 – ₹5,000 based on property type) helps:
Filter out non-serious buyers
Compensate for transportation and time costs
Ensure commitment from the customer
Reduce last-minute cancellations

At Cryptic Property Raebareli, we ensure that serious buyers get the best service while discouraging cheaters who misuse site visits.


Property Visit Charges Matrix for Raebareli

Category Within City (₹) Nearby Villages (₹) Outskirts (₹)
Residential Plot 200 – 500 500 – 1,000 1,000 – 1,500
Agricultural Land 300 – 700 700 – 1,500 1,500 – 2,500
Apartment (1BHK-3BHK) 300 – 700 700 – 1,200 1,200 – 2,000
Luxury Apartment 500 – 1,000 1,000 – 2,000 2,000 – 3,500
Independent House 500 – 1,000 1,000 – 2,000 2,000 – 3,500
Commercial Property 500 – 1,500 1,500 – 3,000 3,000 – 5,000

Additional Notes:

  • Refundable Visits: Visit charges may be adjusted in the final deal.
  • Bulk Visits Discount: Multiple site visits can be booked at reduced rates.
  • Premium Services: Free site visits for high-value properties.
  • Transport Charges Extra: For long-distance visits beyond Raebareli.

Conclusion: Fair Practices for Realtors and Customers

Realtors play a crucial role in helping people find their dream homes, investment properties, and commercial spaces. However, dealing with fake buyers and time-wasters is a challenge that needs smart classification and fair policies. By implementing visit charges, commitment agreements, and a better client screening process, real estate businesses can thrive while serving genuine buyers with honesty and professionalism.

If you’re a serious buyer looking for a hassle-free and ethical property deal in Raebareli, connect with Cryptic Property Raebareli today. Let’s make property buying smoother and more efficient for everyone